Customer Support
Context Help
If you lose your way inside our hosting Control Panel, the first step you should take is to click the Help button, which is visible on each and every page. A pop-up window will open. It includes in-depth information about all the operations that you can carry out on that particular page. Each pop-up window shows up on the very same page so that you can quickly return to your work.
Video Tutorials
We have a wide collection of tutorial videos demonstrating how to use our Control Panel. They're created for those of you who would like to see how things are being done instead of only reading articles. In this way, anyone can swiftly become familiar with our hosting Control Panel by merely watching our step-by-step educational video clips.
F.A.Q.
If you can't discover the solution you need, take a gaze at our extensive FAQ section, which contains questions asked by actual persons and offers practical solutions. We regulary update our FAQ section with new entries in an attempt to embrace all the new additions and innovations associated with our platform.
Ticketing System
If you still can't discover the solution you are looking for in the Frequently Asked Questions database either, you can contact our excellent team of customer service technicians available 24/7/365 and eager to assist you with any issue. Each support ticket you submit will be replied to within 1 hour (the average ticket response time is about 20 mins), so you will not have to wait a long time to receive an answer to your question.
